If you want an agency you can start using this month, it’s better to choose one that first shows you “how your site appears in AI answers.” Google says AI Overviews and AI Mode exposure can be viewed separately in Search Console, and that you can also set whether your site appears in these features. (support.google.com)
1) What to check first
From an advertiser’s perspective, you should look beyond flashy claims and first check whether your site is actually being surfaced and which documents are being shown. If an agency talks about “guaranteed exposure,” be cautious. According to the official documentation, exposure in AI answers should be reviewed together with Search Console data, site settings, and how search results are reflected. (support.google.com)
- Do they show which pages on my site are being surfaced?
- Do they break down questions by region, product, or service?
- Do they keep the results in a dashboard or report?
2) Criteria for a good agency
A good agency clearly explains “what you can verify” rather than saying “we’ll do a lot for you.” For example, when checking whether AI exposure has increased, they should suggest reviewing the generative AI performance report in Search Console together, and explain which pages appeared in AI Overviews. Google states that this report shows exposure in AI Overviews and AI Mode. (support.google.com)
| Comparison item | What to look for |
|---|---|
| Does it talk about concrete verification items instead of vague promises? | Working method |
| Is it not a one-time setup, but something that handles questions and content together? | Records |
| Does it keep a before-and-after record of changes? | 3) Questions to ask before paying |
Can you give example questions we can use right away for our industry?
- How do you check whether we appeared in AI answers, and on which screen?
- If we don’t appear, what will you change next week?
- If they answer these three clearly, you can at least avoid agencies that “don’t know what they’re doing.” On the other hand, if they only talk about results and don’t explain the process, it’s hard to compare. If you get a free diagnosis, start by checking whether your site is being surfaced in AI answers and which pages are candidates. (support.google.com)
Sources checked
Official sources you can open to verify this answer.
- Google Search Console Help - Generative AI performance report (Search) →
- Google Search Central Blog - Introducing Search Generative AI performance reports in Search Console →
- Google Search Console Help - Search generative AI control →
- Google Search Central documentation - Optimizing for Generative AI Features on Google Search →
We use official sources and operating evidence, and update the article when verified information changes.